Abstract

Google Applications (apps) usage by employees have revolutionalized and enhanced work performance in the workplace setting. The general objective was to assess employees? utilisation of google apps in two tertiary institutions in Ogun State. This study investigated the types of Google apps used, utilisation of Google apps, and constraints to the use of Google apps. A multistage sampling procedure was used to select 105 employees. Data were obtained through a structured questionnaire and analysed using frequency counts, percentages, mean value, standard deviation, and Independent sampled t-test. Results show that 59.0% of the employees were male with an average age and years of work experience of 39.95 years and 12years respectively. Majority (61.0%) of the employees were degree holders and received averagely N84,000 monthly salaries. Among other Google apps, Google Search (weighted mean=275.0), Google Chrome (weighted mean=245.8) and Google mail (weighted mean=243.8) were frequently used. They had a low utilisation (67.6%) of Google apps, but internet connectivity (weighted mean=149.5) and lack of stable electricity (weighted mean=147.5) constrained the effective use of Google apps. It was concluded that internet connectivity and unstable electricity were the main identified constraints to the use of google apps with a recommendation that efficient internet connectivity and stable electricity should be made available in the workplace and that the management of the two institutions should organise training and re-training workshops on the use of google apps and felicitate a workplace communication system that is ICTs driven.

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